Why Your Smartest Teams Still Underperform: The Culture Gap Explained

May 15

4PM (CET) 10AM (EST)

Online: Zoom Webinar

The Challenge

Even the most talented teams can hit invisible walls. Miscommunication and misaligned expectations often aren’t due to a lack of skills or effort, they stem from cultural disconnects. Diverse teams are normal and shared understanding is much more than having a common language. If your smartest teams are underdelivering, the problem might not be talent, it might be cultural intelligence.

The Discussion

Our panel will unpack the hidden cultural factors that impact team performance, even when you’ve hired the best. We’ll look at how understanding the cultural values within your team can turn friction into advantage, misunderstanding into deeper insight and confusion into robust solutions. You’ll learn how to implement strategies across your organization that encourage cultural adaptation and how this improves global team performance.

The Outcome

Recognize the hidden cultural preferences that impact team performance, even among top talent.
Gain practical strategies to improve collaboration, communication, and trust across international teams.
Learn how to develop and apply cultural intelligence to build more productive, high-performing teams.
Understand how to embed cultural intelligence into learning programs to drive sustained performance and engagement.

Nikki Samant-Jones, CRO, Country Navigator

As Chief Revenue Officer at Country Navigator, Nikki helps clients deploy cultural intelligence to understand culture and increase global team performance.

Your speakers:

Mary Jo

Senior Director, Learning and Development

Bret Nelson

Leadership and Development Consultant

Name

Job Title

Nikki Samant-Jones, Country Navigator

As Chief Revenue Officer at Country Navigator, Nikki Samant-Jones works closely with clients to enhance cultural intelligence (CQ) and foster inclusion within organizations. She specializes in consulting on CQ strategies, helping businesses measure success and maximize the ROI of their initiatives. In addition to her executive role, Nikki co-hosts The Hippo Question podcast, offering fresh perspectives on cultural intelligence and inclusion. She holds a Bachelor of Arts in English Literature and Psychology from Goa University.