The ROI of Inclusion: How Cultural Intelligence Impacts Your Bottom Line

The Challenge

Right now, the conversation around DEI is more politically charged than ever. Especially in the US, where recent policy shifts have led some organizations to wind back their programs. The data tells a clear and compelling story - inclusive businesses perform.

The Discussion

We’re going to explore the real impact of inclusion on business performance, discuss why some companies are retreating from DEI despite the clear economic upside, and uncover how leaders can build truly inclusive, high-performing teams.

The Outcome

How cultural intelligence boosts revenue, innovation, and productivity.
Practical ways to embed CQ for lasting business success.
Strategies for maintaining inclusion efforts amid political challenges.

Host: Dr. Andy Brough

Andy is a big-picture, bottom-line thinker, specializing in organizational and management development in effective communication, as well as transformational leadership, cultural intelligence and personal effectiveness. Andy is the author of Leadership: The Exponential Effect.

Your speakers:

Mike Berwald, Audi AG

Advanced Leadership Training

Kieran Murphy, RSM

Talent Coaching Director

Nikki Samant-Jones, Country Navigator

Chief Revenue Officer

Mike Berwald, Audi AG

Born in the US, Mike Berwald has lived and worked in Italy and Germany for the past 30 years, where he has gathered extensive experience as an intercultural trainer, workshop facilitator and L&D expert. He is currently responsible for intercultural and diversity trainings at AUDI AG in Ingolstadt, Germany.

Kieran Murphy, RSM Canada

Kieran Murphy is a global leadership and executive coach with extensive experience in learning and development across North America and Europe. Originally from near Liverpool, England, he has spent the past 20 years in Toronto, working with top firms like RSM Canada and KPMG, coaching leaders and facilitating programs on leadership, delegation, and networking. A Certified Coach with a Master of Education in Educational Leadership, Kieran has also lectured internationally, including at Oxford University and the University of Manchester.

Nikki Samant-Jones, Country Navigator

As Chief Revenue Officer at Country Navigator, Nikki Samant-Jones works closely with clients to enhance cultural intelligence (CQ) and foster inclusion within organizations. She specializes in consulting on CQ strategies, helping businesses measure success and maximize the ROI of their initiatives. In addition to her executive role, Nikki co-hosts The Hippo Question podcast, offering fresh perspectives on cultural intelligence and inclusion. She holds a Bachelor of Arts in English Literature and Psychology from Goa University.