24 tips on how to make a good first impression in China

By Terence Brake
14th June 2019

The single most important factor in making a good impression in China is to build relationships and cultivate them carefully, otherwise known as Guanxi. Building the friendship has to come before business is done; trust has to be in place before a deal can be made. Being smartly dressed, serious, punctual and deferential to elders will also win the respect of the Chinese. Furthermore, be careful in conversation not to make a Chinese person lose face by discussing topics such as Taiwan, Tibet, human rights issues or the growing capitalist culture in Chinese cities….

Team profiler: Discover the power of diversity in your teams

By Laura Geaves
13th June 2019

Our newest feature, Team Profiler offers multicultural teams the opportunity to analyse their diversity and gain feedback on how to improve collaboration. Includes customised team reports and feedback for team leaders and coaches with actionable tips and strategies.

How do leadership styles differ across cultures?

By Sue Bryant
4th June 2019

Leaders today need to be able to manage across cultures. They require a high degree of emotional intelligence, both in interpreting what others really mean and in deciding how best to be effective themselves within different cultures….

6 ways a lack of cultural awareness impacts workplace productivity everyday

By Sue Bryant
12th May 2019

Cultural appropriation is a hot topic in the news nowadays. When aspects of another culture, generally a minority one, are taken and used by celebrities for image-building, or by companies to generate profit, giving nothing back to that culture, or using objects or designs in the wrong context, it’s hardly surprising that concerns are raised.

There’s a difference, of course, between cultural appropriation and celebration of culture. If we were only to dress, eat, read and listen to music representative of our own culture, life would be very bland. But in today’s ultra-sensitive climate, in business and socially, what represents a step too far – and how can you steer clear of a cultural faux pas?…

How do different cultures approach decision making?

By Sue Bryant
11th May 2019

When working with different cultures, it is important to understand what drives people to make decisions. Is it profit? Time? Relationships? Not only this, but it’s essential to know who makes the decisions, and what role others play. In autocratic cultures like those of Latin America, France or the Arab world, decisions tend to come from the top, while in countries with flatter management styles, like the Netherlands, Australia or Israel, consensus is important. On the other hand, some of the most apparently egalitarian cultures can have a surprisingly top-down style when it comes to making a decision. In other situations, the corporate culture may override any local cultural traits. There will always be variations on cultural stereotypes, but here here are a few general examples of decision-making style around the world.

What does diversity mean to different generations?

By Sue Bryant
23rd April 2019

The makeup of the workplace today is very different to that of the past in terms of gender, ethnicity, attitude and behavior. The older generation can be credited with ushering in diversity. But what diversity actually means has changed – and will most likely continue to evolve as the last baby boomers retire and Generation Z enters the workforce….

How do different cultures approach learning?

By Sue Bryant
15th April 2019

One of the most interesting aspects of working in a cross-cultural team is the diversity of ideas and approaches that it brings. People from different cultures tackle problem solving in very different ways, for example. There may also be a great range of styles in dealing with authority, or giving and receiving feedback.

Much of this stems from the education system that shaped the individual. While stereotypes need to be avoided, here are a few clues as to why different cultures have such varied approaches to learning….

Teach the relevant skills in your business training to see your global teams rise

By Christian
8th March 2019

Which competencies are the most in demand for international business? And what type of business training do companies need to invest in to ensure their talent pool is equipped with the competencies required to succeed in markets around the world? These are questions which continue to come up in the conversations with our clients. Consequently, the next […]…

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