One of the resources isn’t working – how can I access it?
If a resource isn’t working, it may be due to outdated links, Flash content, or a change to Single Sign-On—contact support@countrynavigator.com for assistance.
Occasionally we have to remove content that is out of date, obsolete or no longer relevant. However, some clients and individuals ask us for permanent links to content and if we have linked to a piece of content that is subsequently removed, that link may not work correctly.
Some of our older content was created in Flash, which is no longer supported by Adobe – in some legacy learning paths content in Flash has been removed, but links to the original content remain. Please let us know and we’ll update the links as we find them.
Another reason you may not be able to find content is if your company has recently changed to Single Sign On from username/password logins. The web address for Single Sign On is different – please email us at support@countrynavigator.com and we can tell you how to update your links.
If none of the above describes the challenge you’re facing, please email us with the name of the asset and the type of the asset you were trying to access and we’ll investigate for you – support@countrynavigator.com