How to get texting across cultures right

By Sue Bryant
13th September 2018

Although a casual mode of communication, texting to a business contact is nonetheless a business communication, on which you could be judged……

How do different cultures view smoking?

By Sue Bryant
3rd April 2018

In countries like Britain and the USA, where there is a strong anti-smoking lobby, non-smokers resent the lengthy cigarette breaks taken by smoking colleagues. Smoking is socially isolating, unless you happen to have a lot of smoking colleagues, in which case, the smokers in a group will form an instant bond. But in many cultures, smoking is part of daily life. You will not win friends in business if you sit in front of your client fanning the air and coughing pointedly. Here are some examples of smoking culture around the world….

Business Etiquette Around the World (Infographic)

By Meredith Wood
13th March 2018

No matter where you travel on business, you are guaranteed to encounter unique customs that govern how business is done in that particular area. International business travel is becoming increasingly common, so business people must be more cognizant than ever about how to successfully engage in cross-cultural communication. …

24 tips on how to make a good first impression in China

By Terence Brake
22nd February 2018

The single most important factor in making a good impression in China is to build relationships and cultivate them carefully, otherwise known as Guanxi. Building the friendship has to come before business is done; trust has to be in place before a deal can be made. Being smartly dressed, serious, punctual and deferential to elders will also win the respect of the Chinese. Furthermore, be careful in conversation not to make a Chinese person lose face by discussing topics such as Taiwan, Tibet, human rights issues or the growing capitalist culture in Chinese cities….

US business meeting etiquette: Tips on achieving a successful meeting in the US

By Terence Brake
13th February 2018

Business meetings in the US tend to have clear goals and an agenda which must be adhered to. A meeting is expected to end in decision. Meetings with no clear aim – a talking shop – will be considered a waste of time. Technology means alternatives to face-to-face meetings are often used, in the form of video-conferences, conference calls and webcasts.

Here are our top tips on business meeting etiquette in the US. These pointers provide great help if you’re pitching business to a US organization, or if you’re an expat or global assignee and new to their business culture. …