24 tips on how to make a good first impression in China

By Terence Brake
22nd February 2018

The single most important factor in making a good impression in China is to build relationships and cultivate them carefully, otherwise known as Guanxi. Building the friendship has to come before business is done; trust has to be in place before a deal can be made. Being smartly dressed, serious, punctual and deferential to elders will also win the respect of the Chinese. Furthermore, be careful in conversation not to make a Chinese person lose face by discussing topics such as Taiwan, Tibet, human rights issues or the growing capitalist culture in Chinese cities….

US business meeting etiquette: Tips on achieving a successful meeting in the US

By Terence Brake
13th February 2018

Business meetings in the US tend to have clear goals and an agenda which must be adhered to. A meeting is expected to end in decision. Meetings with no clear aim – a talking shop – will be considered a waste of time. Technology means alternatives to face-to-face meetings are often used, in the form of video-conferences, conference calls and webcasts.

Here are our top tips on business meeting etiquette in the US. These pointers provide great help if you’re pitching business to a US organization, or if you’re an expat or global assignee and new to their business culture. …

Business meeting etiquette: 12 tips for doing business around the world

By Sue Bryant
6th February 2018

While meetings anywhere in the world have a common goal – to exchange ideas, build relationships, conduct negotiations and make decisions – there are many routes to achieving these goals. Meetings could be rigidly structured, with everybody talking in turn, or chaotic, with animated brainstorming and multiple interruptions. Notions of authority, hierarchy and communication vary from one culture to another, and from one corporate culture to another, so in any situation, a little consideration and understanding of etiquette can go a long way. Here are some general pointers….

The symbolism of flowers across cultures

By Sue Bryant
2nd February 2018

With Valentine’s Day approaching we ask the question – “What flowers are appropriate to give in which cultures across the World.” …

Etiquette for traveling with your boss

By Sue Bryant
1st February 2018

Traveling with your boss can be a very good opportunity to build on your relationship away from the pressures of the workplace. It is also a useful way for your boss to observe you and to see how you represent the company outside the office. On your part, a work trip can be a chance to impress your superior with your professionalism and organizational skills. Of course, the relationship and the way it is conducted on the road will vary from one corporate culture to another, and one country to another, but the rules are the same: the key to a successful business trip is to be prepared – and to think about etiquette….

Americans vs Brits – culturally similar or worlds apart?

By Sue Bryant
16th November 2017

Americans and Brits can feel a world apart, culturally as well as geographically. The reality is, of course, that the two have an enormous amount in common in terms of history, values, popular culture and language….

The power of first impressions across cultures

By Patti McCarthy
20th October 2017

Currently 1 in 2 expatriate assignments are terminated early because the employee or their family aren’t happy. What makes the difference between success and failure as an expat? In my experience the happiest expats follow these habits. …

Drinking etiquette around the world

By Sue Bryant
26th September 2017

Getting into the spirit Raising a glass to toast a new business deal may seem like a simple celebration. Needless to say, it’s more complex than that……