10 cultural differences between China and the US

By Sue Bryant
19th October 2018

Chinese and American people will find they have more similarities than differences. People are motivated by the same things: comfort, money, providing for the family, job satisfaction and security. But each culture reaches these goals via different routes and on the surface, can sometimes seem poles apart. Understanding why people are driven to behave the way they do can go a long way to successful intercultural communication….

What people say versus what they mean

By Sue Bryant
21st September 2018

One of the challenges of cross cultural communication is understanding mixed messages. Only a very few cultures will say exactly what they mean….

How to get texting across cultures right

By Sue Bryant
13th September 2018

Although a casual mode of communication, texting to a business contact is nonetheless a business communication, on which you could be judged……

11 reasons why you need cultural awareness when learning a language

By Sue Bryant
6th September 2018

English may be the language of business globally, or almost globally, but for employees relocating abroad, this is no excuse for failing to learn the local language. In fact, even learning the language is not enough. Without cultural awareness, it’s only half the job done – akin to using an online translation tool that can interpret the words but has no notion of context. Here are a few reasons we believe language learning and cross-cultural communication training go hand-in-hand….

11 tips on how to sell to China

By Sue Bryant
5th September 2018

China is the world’s largest economy and at the same time, the world’s fastest growing consumer market. The opportunities are enormous – but the job of selling to the Chinese is complex, both culturally and logistically. Here are a few pointers for newcomers to the market.

11 tips for developing cultural agility as a leader

By Sue Bryant
14th August 2018

Cultural agility is a valuable asset in today’s global marketplace. To some, a curiosity about other cultures and an enthusiasm for adapting to them comes naturally. Others, though, need to learn the necessary skills to operate in a global environment. As leaders lead by example, this is particularly important for those managing a global team. Here are a few pointers….

How to grow your business with cultural intelligence (CQ)

By Patti McCarthy
11th July 2018

Do you work with a colleague, client or supplier from a different cultural background to your own? You may think that cultural intelligence is something that only expatriates and multi-nationals need to think about, but there are at least half a dozen ways in which becoming more culturally intelligent (more CQ) can help you to grow your business.

First of all, let’s clarify what cultural intelligence is. I see it as a combination of emotional intelligence and cultural knowledge and there is no doubt that being more CQ gives you a real advantage when it comes to working with people from other cultures, whether you are wanting to communicate, to negotiate, to buy or sell, lead or follow….