By Sue Bryant
31st July 2019
Transport and logistics is facing enormous change as an industry. New technology, new ways of collaborating and evolving competition are all driving this change.
So is customer service. Never before have customers had such high expectations, whether in a B2B or B2C environment. The increase in demand for swift delivery at lower than ever costs, combined with a seemingly global shortage of drivers and skills, are some of the biggest issues facing the logistics industry….