11 tips on building trust across cultures

By Sue Bryant
26th March 2018

As business relationships become more global, learning to trust people from different cultures is all the more important to healthy business relationships. Different cultures sense trust in different ways. Pragmatic, task-based Americans are likely to trust someone based on their skills, their track record and their references. On the other hand, emotional South Americans and Arabs will trust someone because they like them, they have established common ground and they feel a sense of rapport. Understanding how to build – and maintain – trust is vital to business success….

Cultural stereotype or cultural prototype?

By Sue Bryant
23rd March 2018

Why do we make sweeping assumptions when it comes to dealing with other cultures? This is stereotyping, and it’s all too easy to do. Expecting all cultures to exhibit certain behaviors is our way of managing our own expectations of the unknown. We all have a need to categorize others and put them in context. Although a stereotypical view at its worst could be called a prejudice, not all stereotypes are bad, and stereotyping is not necessarily a negative activity. But it is a limiting one. …

3 Resources for Managing Unconscious Bias

By Terence Brake
11th January 2018

The fact that we have unconscious biases has profound implications. When we make decisions about who gets a job, a promotion, or high profile assignment, we are very likely adding subliminal thoughts and feelings that have no basis in fact….

Recruiting across cultures    

By Sue Bryant
9th January 2018

Each culture has its own rules and procedures for interviewing. To get the best out of candidates you must respect their own cultures and norms. …

New survey reveals how different cultures and generations approach work

By Terence Brake
11th September 2017

New survey shows how different generations across 19 cultures approach work. The intent was to provide organizations with better generational preference data to help decision making about leadership development, technology, training, and culture-building. …

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