What does diversity mean to different generations?

By Sue Bryant
13th November 2018

The makeup of the workplace today is very different to that of the past in terms of gender, ethnicity, attitude and behavior. The older generation can be credited with ushering in diversity. But what diversity actually means has changed – and will most likely continue to evolve as the last baby boomers retire and Generation Z enters the workforce….

12 tips for working virtually in a multicultural team

By Sue Bryant
13th November 2018

You can’t beat face-to-face contact for furthering cross-cultural relationships. But sometimes it’s not always available. All over the world, the only, or the main contact people have with their remote co-workers is by conference call, or email. While technology is a wonderful thing, if this is the only method of communication you have, vital nuances can be lost in conversation, leading to the breakdown in relationships or even the failure of projects. Here are our top tips for making the most of working remotely….

How do different cultures approach decision making?

By Sue Bryant
10th November 2018

When working with different cultures, it is important to understand what drives people to make decisions. Is it profit? Time? Relationships? Not only this, but it’s essential to know who makes the decisions, and what role others play. In autocratic cultures like those of Latin America, France or the Arab world, decisions tend to come from the top, while in countries with flatter management styles, like the Netherlands, Australia or Israel, consensus is important. On the other hand, some of the most apparently egalitarian cultures can have a surprisingly top-down style when it comes to making a decision. In other situations, the corporate culture may override any local cultural traits. There will always be variations on cultural stereotypes, but here here are a few general examples of decision-making style around the world.

The effects of culture on productivity

By Julia Gaspar-Bates
8th November 2018

How does culture affect our levels of productivity? In today’s global environment people are increasingly working together across cultures, often without truly understanding the underlying differences that may be unintentionally sabotaging them. In too many cases, people assume that if they work for the same organization or speak the same language then they will have the same objectives and goals. However, while the end goals may be the same, the path to reach them often takes many hazardous twists and turns. In some cases, this may result in increased levels of frustration and stress, lack of motivation and productivity and misunderstandings that ultimately affect the bottom line. In worst case scenarios, it can also sever a professional relationship or partnership where one of the parties is left feeling perplexed as to what happened….

11 tips for developing cultural agility as a leader

By Sue Bryant
5th November 2018

Cultural agility is a valuable asset in today’s global marketplace. To some, a curiosity about other cultures and an enthusiasm for adapting to them comes naturally. Others, though, need to learn the necessary skills to operate in a global environment. As leaders lead by example, this is particularly important for those managing a global team. Here are a few pointers….

What is cultural intelligence?

By Terence Brake
29th October 2018

First there was IQ, then EQ, now there’s CQ – cultural intelligence, and it’s a skill everyone must have to function effectively across different cultures….