How to do business with Santa and his Elves this Christmas

Cultural etiquette tips on working with Santa and his Elves


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Making Appointments

Make appointments in writing to: Santa Claus Main Post Office, FI-96930 Arctic Circle, FINLAND. Alternatively, call the Ho Ho Hotline, at 270-843-3531, which is available weekdays from 2-4 PM CST.

Scheduling Meetings

Any time of day will do – Santa does not sleep. He has never had to sleep. There is something about his metabolism that keeps him from getting tired. He is the only person in the whole world who does not need sleep.

Recruiting and Hiring

Elves make great employees. They are used to hard work, wrapping gifts in under 8 seconds and achieving end of year targets of circa 3.8bn wrapped gifts.

Avoiding Conflict

From early November through to the end of December, the Elves and Reindeer tend to be quite stressed out and conflict can arise. To alleviate any conflict, empower each elf with a self-serve portal that they can log into to upload time sheets and overtime or request time off.

Use of Interpreters

You will not require an interpreter as Santa and the Elves can speak every language on the planet, which includes animal languages. He can even speak to trees.


Santa Claus and his elves are a high performance team with decades worth of experience. Keeping up the momentum towards Xmas Eve is key, which means motivating the team with protein based foods for increased stamina and energy.

Business Lunches and Dinners

If invited to the Grotto for a working dinner, always arrive on time and bring a small, tastefully wrapped gift. Anything too ostentatious could be deemed as a bribe. Always respect the laws of your company and country.

Travel in Lapland

If Uber is unavailable, catch a ride on Santa’s sleigh – which is led by eight reindeer: Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner and Blixen.


About the Author

Terence Brake

Terence Brake is an author in the global learning & development field and has over 20 years experience helping executives to work better across cultures.

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