Posts by Terence

How to develop your cultural curiosity

23rd February 2018

Without cultural curiosity we are closed to learning about others who are different from ourselves. In global business, this results in…

24 tips on how to make a good first impression in China

22nd February 2018

The single most important factor in making a good impression in China is to build relationships and cultivate them carefully, otherwise known as Guanxi. Building the friendship has to come before business is done; trust has to be in place before a deal can be made. Being smartly dressed, serious, punctual and deferential to elders will also win the respect of the Chinese. Furthermore, be careful in conversation not to make a Chinese person lose face by discussing topics such as Taiwan, Tibet, human rights issues or the growing capitalist culture in Chinese cities….

US business meeting etiquette: Tips on achieving a successful meeting in the US

13th February 2018

Business meetings in the US tend to have clear goals and an agenda which must be adhered to. A meeting is expected to end in decision. Meetings with no clear aim – a talking shop – will be considered a waste of time. Technology means alternatives to face-to-face meetings are often used, in the form of video-conferences, conference calls and webcasts.

Here are our top tips on business meeting etiquette in the US. These pointers provide great help if you’re pitching business to a US organization, or if you’re an expat or global assignee and new to their business culture. …

Featured in Training Journal: Unconscious bias – some lessons learned

6th February 2018

Am I unconsciously biased? Yes, and its discovery can be a shocking self-revelation. I remember years ago my surprise when the IT support person who came to help me was a woman! OMG, what was I thinking? Well, I wasn’t thinking. Since then I’ve learned a few lessons I hope trainers find useful….

2018 Best Countries Report

25th January 2018

New report out ranking the top 10 countries for 2018. The report also includes the most popular and least popular politicians of the moment….

3 Resources for Managing Unconscious Bias

11th January 2018

The fact that we have unconscious biases has profound implications. When we make decisions about who gets a job, a promotion, or high profile assignment, we are very likely adding subliminal thoughts and feelings that have no basis in fact….