Posts by Sue

10 tips on how to make a good impression when working with Ugandans

3rd September 2019

Business in Uganda is relationship-based so take plenty of time to establish trust with Ugandan partners. Enquire politely after a counterpart’s family and health but keep questions general. Several meetings will be necessary before any business is done. Always dress smartly and always exhibit good manners. Ugandans are formal and polite and observing correct etiquette is important. Their body language and physical taboos are different from what an American or an Asian visitor might expect; handshakes may go on a very long time and a Ugandan man may take the hand of another man in a gesture of friendship or simply during conversation….

10 tips on how to make a good impression when working with Kenyans

3rd September 2019

Sociability is everything to Kenyans. Learn how to greet people respectfully and take time to chat. Do not be surprised or offended if complete strangers strike up a conversation. Accept all invitations of hospitality and return them. If you play golf, a round on a top course is one of the most popular ways of networking….

10 tips on how to make a good impression when working with Brazilians

3rd September 2019

First impressions are very important in Brazilian culture. Despite the size of the population, the business community is relatively small and the sociable nature of commerce means that word can get around very quickly. This can be either a disadvantage or an advantage depending on the success of initial meetings.

10 tips on how to do business with Mexicans

3rd September 2019

To make a good impression with Mexicans, dress smartly and sharply. Be patient, warm and compassionate if the need arises. Don’t shrink away from someone who stands too close – physical contact is stronger here than most Americans and Northern Europeans are used to.

10 tips on how to do business in Italy

3rd September 2019

Understand and embrace the concept of bella figura and you will make a good impression in Italy. This means, as well as looking good, you will come across as a sympathetic character, at the same time as being someone who can make decisions, speak eloquently and is interesting to be with socially. Turn up for appointments on time, even though your Italian colleagues may be late, and apologise profusely if you are late yourself.

Italians can relate to people who are passionate about their product, who understand the importance of design and style in a product, and who can present a good argument to back up their case during negotiations….

10 tips on how to make a good impression when working with Swedes

3rd September 2019

You will make a good impression with Swedes if you appear calm, level-headed, honest and open. Arguments and presentations should be backed up by hard fact rather than emotion. Heated discussion, boasting, arrogance and a flashy appearance are inappropriate. Diversity is highly valued ; never make assumptions about anybody based on their appearance or apparent seniority.

You should be seen as a good team player, and be prepared for meetings in which everybody has their say. Don’t push the Swedish into making snap decisions. Be respectful of punctuality and deadlines….

How do leadership styles differ across cultures?

2nd September 2019

Leaders today need to be able to manage across cultures. They require a high degree of emotional intelligence, both in interpreting what others really mean and in deciding how best to be effective themselves within different cultures….

Death and dying: How different cultures view the end

2nd September 2019

Death is marked in so many ways around the world that an understanding of different rituals can be helpful, particularly in a cross cultural environment. It’s not death, as such, which is a universal experience, but the expression of grief that differs so much between cultures….

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